These Terms of Purchase (“Terms of Purchase”) of Radiant Grooming Deals govern your purchases of products and services available through radiantgroomingdeals.com (the “Company Sites” or the “Sites”). The Company Sites are operated by RADIANT DREAM LLC (the “Company”). Your use of the Company Sites and these terms are also governed by the Terms of Use and Privacy Notice, which are incorporated herein by reference.
PLEASE CAREFULLY READ THESE TERMS OF PURCHASE, ALONG WITH THE TERMS OF USE, PRIVACY NOTICE AND OTHER POLICIES OR AGREEMENTS REFERENCED IN THESE TERMS OF PURCHASE, BEFORE PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE COMPANY SITES. BY PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE COMPANY SITES, YOU AGREE TO THESE TERMS OF PURCHASE, INCLUDING WITHOUT LIMITATION, THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN THE DISPUTE RESOLUTION SECTION BELOW.
General
These Terms of Purchase have been executed and delivered by you and constitute a valid and binding agreement between you and the Company, enforceable against you in accordance with their terms. You represent that you are (1) at least 18 years of age, (2) of legal age to form a binding contract, and (3) not a person barred from receiving services under any applicable laws, rules or regulations.
You shall purchase and use the products and services available through the Company Sites, in strict compliance with these Terms of Purchase and all applicable laws, rules and regulations (collectively, “Laws”). You are responsible to comply with all applicable laws with respect to your purchase, including all applicable laws in the jurisdiction to which any products are shipped. All calls, emails and other communications between you and the Company may be recorded.
Privacy Notice
A copy of the Privacy Notice that applies to the collection, use, disclosure and other processing of personal information by the Company is located at radiantgroomingdeals.com. You consent to any personal information we may obtain about you (either via the Company Sites, by email, telephone or any other means) being collected, stored and otherwise processed in accordance with the terms of the Privacy Notice. The Company may update its Privacy Notice from time to time, in its sole discretion. Any changes to our Privacy Notice will be posted at radiantgroomingdeals.com. Your continued use of the Sites after any changes to the Privacy Notice means you accept the changes.
Purchases
Order Processing
You will see a charge from radiantgroomingdeals.com on your bank statement.
The Company may, in its sole discretion, choose to not process or to cancel your order in certain circumstances. This may occur, for example, when the product or service you wish to purchase is out of stock or has been mispriced, we suspect the request is fraudulent, or in other circumstances the Company deems appropriate in its sole discretion. The Company also reserves the right, in its sole discretion, to take steps to verify your identity to process your order. The Company will either not charge you or refund the charges for orders that we do not process or cancel. Without limiting the foregoing, the Company reserves the right to: (i) revoke any stated offer; (ii) correct any errors, inaccuracies, or omission; and (iii) make changes to prices, content, promotion offers, product descriptions or specifications, or other information without obligation to issue any notice of such changes (including after an order has been submitted, acknowledged, shipped, or received, except as prohibited by law).
One Time Supply Offer
Collapsible Pet Bowls : by placing this order you will only pay $4.90 for the product selected. If you are not completely satisfied with your order of Collapsible Pet Bowls at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
Self-Cleaning Pet Brush : by placing this order you will only pay $6.90 for the product selected. If you are not completely satisfied with your order of Self-Cleaning Pet Brush at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
Rechargeable Pet Grooming Brush with Steam – Plastic Vapor Brush for Cats and Dogs : by placing this order you will only pay $9.90 for the product selected. If you are not completely satisfied with your order of Rechargeable Pet Grooming Brush with Steam – Plastic Vapor Brush for Cats and Dogs at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
9-in-1 Pet Grooming Kit for Dogs & Cats – Nail Clipper, Flea Comb, Scissors, Hair Remover & More : by placing this order you will only pay $14.90 for the product selected. If you are not completely satisfied with your order of 9-in-1 Pet Grooming Kit for Dogs & Cats – Nail Clipper, Flea Comb, Scissors, Hair Remover & More at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
7-in-1 Pet Grooming Kit – Comb Set, Scissors, Knot Remover, Bath Brush, Folding Bowl & Toothbrush for Dogs & Cats : by placing this order you will only pay $19.90 for the product selected. If you are not completely satisfied with your order of 7-in-1 Pet Grooming Kit – Comb Set, Scissors, Knot Remover, Bath Brush, Folding Bowl & Toothbrush for Dogs & Cats at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
Pet Grooming Clipper Set – Electric Paws Trimmer with Small Blade for Cats & Dogs, Box Packaging : by placing this order you will only pay $24.90 for the product selected. If you are not completely satisfied with your order of Pet Grooming Clipper Set – Electric Paws Trimmer with Small Blade for Cats & Dogs, Box Packaging at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
Rechargeable Steam Pet Comb – Plastic Grooming Brush for Dogs & Cats : by placing this order you will only pay $29.90 for the product selected. If you are not completely satisfied with your order of Rechargeable Steam Pet Comb – Plastic Grooming Brush for Dogs & Cats at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
Professional Electric Dog Nail Grinder with LED Light – Quiet, Rechargeable Pet Paw Trimmer for Dogs & Cats : by placing this order you will only pay $34.90 for the product selected. If you are not completely satisfied with your order of Professional Electric Dog Nail Grinder with LED Light – Quiet, Rechargeable Pet Paw Trimmer for Dogs & Cats at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
Professional Dog Grooming Scissors Set – Stainless Steel Shears with Round Tips & Comb for Dogs & Cats : by placing this order you will only pay $39.90 for the product selected. If you are not completely satisfied with your order of Professional Dog Grooming Scissors Set – Stainless Steel Shears with Round Tips & Comb for Dogs & Cats at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
2-in-1 Rechargeable Dog Grooming Kit – Low-Noise Cordless Clippers & Paw Trimmer for Pets : by placing this order you will only pay $44.90 for the product selected. If you are not completely satisfied with your order of 2-in-1 Rechargeable Dog Grooming Kit – Low-Noise Cordless Clippers & Paw Trimmer for Pets at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
4-in-1 Small Dog Grooming Kit – Cordless Low-Noise Trimmer with Nail Grinder for Paws, Ears & Face : by placing this order you will only pay $49.90 for the product selected. If you are not completely satisfied with your order of 4-in-1 Small Dog Grooming Kit – Cordless Low-Noise Trimmer with Nail Grinder for Paws, Ears & Face at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
Foldable Pet Stairs : by placing this order you will only pay $54.90 for the product selected. If you are not completely satisfied with your order of Foldable Pet Stairs at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
Double Wide Dematting Rake – 30-Blade Undercoat Tool for Thick-Coated Dogs & Cats : by placing this order you will only pay $59.90 for the product selected. If you are not completely satisfied with your order of Double Wide Dematting Rake – 30-Blade Undercoat Tool for Thick-Coated Dogs & Cats at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
Dog Shower Sprayer with 8ft Hose – Quick & Easy Indoor/Outdoor Bathing Tool : by placing this order you will only pay $69.90 for the product selected. If you are not completely satisfied with your order of Dog Shower Sprayer with 8ft Hose – Quick & Easy Indoor/Outdoor Bathing Tool at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
Professional 7-in-1 Pet Grooming Vacuum Kit – Low-Noise 1.5L Cleaning Clipper & Trimmer Set for Dogs & Cat7 : by placing this order you will only pay $79.90 for the product selected. If you are not completely satisfied with your order of Professional 7-in-1 Pet Grooming Vacuum Kit – Low-Noise 1.5L Cleaning Clipper & Trimmer Set for Dogs & Cat7 at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
Foldable Pet Grooming Table – Heavy-Duty Iron Frame with Adjustable Arm & Noose for Dogs and Cats : by placing this order you will only pay $89.90 for the product selected. If you are not completely satisfied with your order of Foldable Pet Grooming Table – Heavy-Duty Iron Frame with Adjustable Arm & Noose for Dogs and Cats at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
2-in-1 Cat & Dog Playpen : by placing this order you will only pay $129.90 for the product selected. If you are not completely satisfied with your order of 2-in-1 Cat & Dog Playpen at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
Dog Bed End Table : by placing this order you will only pay $149.90 for the product selected. If you are not completely satisfied with your order of Dog Bed End Table at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
One Time Supply Offer
Double Pet Stroller : by placing this order you will only pay $179.90 for the product selected. If you are not completely satisfied with your order of Double Pet Stroller at any time, please call +1 (205) 632-2840 or email support@radiantgroomingdeals.com. You will receive your package within 3-5 business days of payment via USPS. I agree that my credit card charge will appear as radiantgroomingdeals.com.
Product and Service Descriptions
The Company attempts to provide accurate descriptions of products and services on the Company Sites. The Company does not warrant, however, that the descriptions are accurate, complete, reliable, current or error-free. If a product or service offered on the Company Sites is not as described, your sole remedy is to return the item, as specified in these Terms of Purchase.
The Company Sites may offer a quick view type feature for various products. This feature allows you to view price information about the product and add the product to your cart without opening the product page. The quick view feature and this “add to cart” feature are offered for your convenience only. The product page is where you will find more detailed information about a product, its source, features and pricing.
Pricing Information
The Company strives to provide accurate pricing information regarding the products and services available on the Company Sites. We cannot, however, insure against pricing errors. The Company reserves the right, at its sole discretion, to not process or to cancel any orders placed for a product or service whose price was incorrectly posted on the site as a result of an error. If this occurs, the Company will notify you by email. In addition, the Company reserves the right, at its sole discretion, to correct any error in the stated full retail price.
Product and Service Availability
The Company Sites may contain information regarding the availability of merchandise. This information can be used to estimate the likelihood that an item will be shipped immediately after you place your order. Estimated delivery date to your destination address of an item will be around 30 days or less after your successful payment, it is subject to change based on shortage of an item, bad weather, transit time of your carrier, destination address etc. Unfortunately, the Company cannot guarantee that an item listed as “in stock” will actually ship right away, as inventory can change significantly from day-to-day. In rare cases, a product or service offering may be in stock when a customer places the order, and sold out by the time the Company attempts to process the order. Should this happen, the Company will notify you by email. Service offerings that are out-of-stock generally are no longer available. If Company determines that a product or service you wish to purchase is no longer available, the item will be cancelled from your order. The Company will notify you by email and delete the item from the Company Sites.
Specific Additional Disclaimers and Obligations
In addition to the general disclaimers in the Terms of Use for products and services purchased through the Site, products and services purchased on the Site: (a) may not include any manufacturer warranties, even if a certain product or service is available elsewhere with one; (b) may not include any service or support options; (c) may not have product manuals, instructions or safety warnings in your native language or in some destination country languages; (d) may not be designed in accordance with your jurisdiction’s standards, specifications, and labeling requirements; and (e) may not conform to your jurisdiction’s voltage and other electrical standards (which may require the use of an adapter or converter). It is your responsibility to, and you hereby agree to, research the product to ensure it meets your needs and that it can be lawfully imported into your jurisdiction.
Taxes
You are responsible for any taxes, customs duties and fees levied by the jurisdiction to which the products are shipped, including but not limited to any sales or use tax, value added taxes or tariffs.
Dispute Resolution Policy
1. Purpose
This Dispute Resolution Policy aims to provide a fair, transparent, and efficient process for resolving disputes that may arise between RADIANT DREAM LLC and its clients, customers, employees, suppliers, or any other stakeholders.
2. Scope
This policy applies to all disputes, complaints, or grievances that may arise in the course of business operations, including but not limited to contractual disagreements, service issues, employment matters, and other conflicts.
3. Principles
- Fairness: All parties involved in a dispute will be treated fairly and equitably.
- Transparency: The dispute resolution process will be clear and transparent to all parties.
- Timeliness: Disputes will be addressed and resolved in a timely manner.
- Confidentiality: Information related to disputes will be kept confidential to the extent possible.
- Impartiality: The resolution process will be impartial and free from bias.
4. Procedures
4.1 Informal Resolution
- Initial Discussion: Parties involved in a dispute are encouraged to discuss the matter directly and seek a mutually acceptable resolution.
- Mediation: If initial discussions are unsuccessful, the parties may agree to engage a neutral third-party mediator to facilitate a resolution.
4.2 Formal Resolution
If informal resolution is not achieved, the following formal procedures will be followed
- Submission of Complaint
- The complainant must submit a written complaint to support@radiantgroomingdeals.com detailing the nature of the dispute, relevant facts, and desired outcome.
- The complaint must be submitted within 30 days from the date of the incident.
- Acknowledgment
- Upon receipt of the complaint, Support will acknowledge receipt within 5 business days.
- Investigation
- An investigation will be conducted to gather facts and relevant information. This may include interviews with involved parties, review of documents, and other necessary steps.
- The investigation will be completed within 30 days.
- Decision
- Based on the investigation, a decision will be made and communicated in writing to the complainant and other relevant parties.
- The decision will include findings, conclusions, and any actions to be taken.
4.3 Appeal Process
- Submission of Appeal
- If the complainant is dissatisfied with the decision, they may submit a written appeal to support@radiantgroomingdeals.com within 15 days of receiving the decision.
- Review of Appeal
- The appeal will be reviewed by an independent panel or higher authority not previously involved in the dispute.
- A final decision on the appeal will be made and communicated in writing within 30 days.
5. Alternative Dispute Resolution (ADR)
In cases where internal resolution is not possible, parties may agree to seek resolution through Alternative Dispute Resolution methods such as arbitration or mediation facilitated by an external organization.
6. Record Keeping
All records related to disputes, including complaints, investigations, and resolutions, will be maintained by RADIANT DREAM LLC for a period of 1 years.
7. Policy Review
This policy will be reviewed annually and updated as necessary to ensure its effectiveness and alignment with best practices.
8. Contact Information
For any questions or further information regarding this policy, please contact: support@radiantgroomingdeals.com +1 (205) 632-2840